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Our company, Eastern Energy, is here to help and provide you with personal advice on any matters connected with your bill or any other questions about your gas and electricity supply.
Moving Home
Please give as much notice as possible if you are moving home, but at least 48 hours required for us to make the necessary arrangements for your gas and electricity supply. Please telephone our 24-hour line at 0131 6753 219 with details of your move. In most eases we are happy to accept your meter reading on the day you move.
Meter Reading
Eastern Energy uses various types of meter ranging from the traditional dial meters to new technology digital display meters. Always read the meter from left to right, ignoring any red dials. If you require assistance, contact our 24-hour line at 0600 7310 310.
Energy Efficiency Line
If you would like advice on the efficient use of energy, please call our Energy Efficiency Line at 0995 7625 513. Please do not use this number for any other enquiries （詢問）.
Special Services
Passwords -- you can choose a password so that, whenever we visit you at home, you will know it is us. If you want more information, please ring our helpline at 0995 7290 290.
Help and Advice
If you need help or advice with any issues, please contact us at 0131 6440 188.
Complaints （投訴）
We hope you will never have a problem or cause to complain, but, if you do, please contact our complaints handling team at PO Box 220, Stanfield, ST55 6GF or telephone us at 0131 6753 270.
Supply Failure
If you experience any problems with your electricity supply, please call free at 0600 7838 836, 24 hours a day, 7 days a week.

  1. 1.

    Who is this passage most probably written to?

    1. A.
      People applying for energy supply.
    2. B.
      People moving home.
    3. C.
      Persons in need of help.
    4. D.
      Energy users of Eastern Energy.
  2. 2.

    If you have any complaints, what should you do?

    1. A.
      Make a call or send a mail.
    2. B.
      Contact Help and Advice.
    3. C.
      Go to the company directly.
    4. D.
      Ask for special services.
  3. 3.

    According to the passage, which of the following is true?

    1. A.
      You are not expected to read your own gas or electricity meters.
    2. B.
      It is now cheaper to use gas than electricity as a form of heating.
    3. C.
      You are not charged for the call when you report supply failure.
    4. D.
      You should inform Eastern Energy of a change of address on arrival at your new home.
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 Now there are many _____ in our company.

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The world always makes way for the dreamer.
When I was twelve years old, my father took me to see Zig Zigler. I remember sitting in that dark hall listening to Mr. Zigler   1  everyone’s spirits up to the ceiling. I ___2___there feeling like I could do anything. When we got to the car, I turned to my father and said, “Dad, I want to  3  people feel like that.” My father asked me   4  I meant. “I want to be a motivational(激發(fā)積極性的)speaker just like Mr. Zigler,” I replied.  A（An）  5  was born.
Recently, I began seeking my dream of motivating others. 6  a four-year relationship with Fortune 100 Company   7  as a sales-trainer and ending as a regional(地區(qū)的) sales manager, I left the company at the height of my 8 .  Many people were  9  that I would leave after earning a six-figure income(收入). And they wondered__10  I would risk everything for a dream.
I made my   11  to start my own company and leave my worryingless position(職位)after  _12__ a regional sales meeting. The vice-president of our company made a   13   that changed my life. He asked us, “If a god would offer you three wishes, what would they be?” After giving us a   14  to write down the three wishes, he then asked us, “Why do you need a   15  ?” I would never forget the power I felt at that moment. I realized that   16  I had accomplished in the past had prepared me for this moment. I was ready and didn’t need a god’s help to become a motivational speaker. A motivational speaker was   17  .
Having made that decision, I was immediately   18 ___. One week after I gave notice, my husband was laid off (下崗) from his job, and now we had no  19 . But I held fast to my dream. The wonder really began to happen. In a short time my husband found a better job. And I was able to book several   20  engagements（業(yè)務(wù)）with new customers. I discovered the unbelievable power of dreams.

【小題1】
A．riseB．doC．putD．raise
【小題2】
A．leftB．cameC．a(chǎn)rrivedD．reached
【小題3】
A．getB．hopeC．makeD．cheer
【小題4】
A．thatB．whatC．which D．if
【小題5】
A．dreamB．ideaC．girlD．speaker
【小題6】
A．AfterB．BeforeC．BecauseD．While
【小題7】
A．beginningB．workingC．a(chǎn)cting D．regarding
【小題8】
A．lifeB．loveC．moneyD．career
【小題9】
A．disappointedB．movedC．surprised D．delighted
【小題10】
A．whenB．whyC．if D．how
【小題11】
A．planB．promiseC．decisionD．mind
【小題12】
A．a(chǎn)ttendingB．joiningC．enteringD．holding
【小題13】
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【小題14】
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【小題15】
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John and Bobby joined a wholesale company together just after graduation from college the same year. Both worked very hard. After several years, however, the boss promoted (提升) Bobby to the position of manager but John remained an ordinary worker. John couldn't understand it anymore, gave his resignation(辭呈) to the boss and complained that the boss didn't value hardworking workers, but only promoted those who flattered (奉承)him.
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My dear friends, chances exist in the daily details. For the same matter, a more successful person sees more and farther so that he can find out an opportunity and catch it to achieve his aim.
【小題1】According to the first paragraph, John thought that _____.

A．Bobby was lazy though he was clever
B．it was unfair that the boss just promoted Bobby
C．Bobby wasn't fit to be a manager
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B．test their abilities to make market research
C．make John find out the differences between them two
D．convince John of Bobby's ability to do business
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【小題4】The story shows such an opinion that _____.
A．a(chǎn) successful person observes and thinks more
B．a(chǎn) successful person is curious and eager to learn
C．the main key to success is to know what you want
D．one's success sometimes is not related to his hard work

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Our company will move to a tall building _______ has just been complete.

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