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Several years ago, I had to replace a receptionist for my unit. Before I advertised for the position, I was approached by another manager, and asked if l would consider a transfer from his staff instead of opening a new competition. My natural question was to ask who he wanted me to consider and why.

     It appeared from his description of this employee, Maria, that she was having a lot of problems performing her duties, and had difficulties with her boss, and did not appear to respond to any attempts he, the manager, had made to settle the issues. Now, after listening to his explanation, I really had severe doubts. What crossed my mind, after this discussion, was that he wanted me to take a problem off his hands.

     I told him I would think about it and would let him know the next day. As promised, after thinking more about this potential performance issue, I decided that I would agree to speak with Maria privately before I made any decision.

     And, what I found out during this interview, left me deep in thought. As it turned out, the    performance issue appeared to result from working for a boss who never extended a good morning greeting, never gave a word of encouragement, and was constantly changing the work load and routines. The end result was a totally ruined employee who was unconfident, hated to see a new work day start.

     I decided to accept her transfer to my unit. What started out as a shy, withdrawn and frightened employee turned out to be one of the most productive and loyal employee that I had ever worked with. Maria couldn't do enough and was constantly asking for more and for more responsibility. I was more than happy to give her what she needed-praise for work well done, respect as a person, and encouragement for doing well in anything she dealt with.

     Sometimes, we are guilty of holding others back from accomplishing or doing or developing as they should or could. It may be a wise idea that we all look in the mirror, from time to time, to see what we are really like.

1.What can we learn about the writer from the first paragraph?

A. He is a manager in the company.

B. He doesn't like his receptionist.

C. He likes to compete with others.

D. He wants to find another position.

2.After hearing his colleague's description of Maria, the writer thought that Maria_______.

A. attempted to settle the issues

B. was a problem to her boss

C. shouldn't stay in the company

D. could get on well with others

3.Why did Maria fail to perform well in her previous job?

A. Her previous job was not suitable for her.

B. She had difficulty responding to her manager.

C. Her boss didn't inspire her working enthusiasm.

D. Her boss showed no trust in her ability.

4.The writer accepted Maria's transfer to unit probably because he thought that________.

A. she was a ruined employee 

B. she would need his protection

C. she would turn out to be a good employee  

D. she was a shy and frightened employee

5.The writer probably believes that a good boss should________.

A. praise and award his employees a lot   

B. respect, praise and encourage his employees

C. greet his employees and give them much work    

D. always give his employees guidance in working

 

【答案】

 

1.A

2.B

3.C

4.C

5.B

【解析】

試題分析:作者在文中講述了自己經(jīng)歷的一件事。一位經(jīng)理向作者推薦了一名員工,通過經(jīng)理的介紹作者意識到這是一個(gè)問題員工,于是他背后找到這名員工,了解到其實(shí)員工的狀況都是由于經(jīng)理自身的問題造成的,在鼓勵(lì)和贊賞下這名員工成了作者的得力干將。這個(gè)故事告訴了我們賞識和鼓勵(lì)的重要性。

1.A推理判斷題。根據(jù)文章第一段中I was approached by another manager“,另一位經(jīng)理和我接洽”由此可以判斷作者也是一個(gè)經(jīng)理,故選A。

2.B細(xì)節(jié)理解題。根據(jù)文章第二段中另一位經(jīng)理的講述Maria, that she was having a lot of problems performing her duties, and had difficulties with her boss,可知Maria是另她老板頭疼的人物,故答案選B。

3.C細(xì)節(jié)理解題。根據(jù)文章第三段中the performance issue appeared to result from working for a boss who never extended a good morning.   greeting, never gave a word of encouragement,她的老板從來沒有給她說過鼓勵(lì)的話,可以判斷她的問題都是由此老板的緣故造成的 ,所以答案選C。

4.C推理判斷題。文章第四段講述了作者私下和這名員工進(jìn)行了交流,意識到了員工自身不存在什么問題,問題都出在經(jīng)理身上,而且認(rèn)為她會(huì)成為一名優(yōu)秀員工,所以把她調(diào)到了作者所在的部門,答案選C。

5.B推理判斷題。根據(jù)I was more than happy to give her what she needed-praise for work well done, respect as a person, and encouragement for doing well in anything she dealt with.根據(jù)作者對待Maria態(tài)度可以看出他認(rèn)為老板應(yīng)該尊敬表揚(yáng)和鼓勵(lì)他的員工,故選B。

考點(diǎn):考查故事類短文閱讀。

 

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